Why do have I have so much problems when trying to get this google online ordering working?

[HorsenTiger]

I pay for a Square Restaurant and use all its functions with my kitchen. Why is it so hard to get the google online ordering working? We have contacted your support team a few times and never recieved an answer or way to fix this unless we close our current subscription and reopen again losing our history?

[Breffni]

Hi @HorsenTiger, thanks for flagging this. 

I had a look at your account and can see that your merchant category code and your website are both registered as restaurants, so it looks like your account is set up correctly. 

I can raise this with our Square Online team, but I have some questions before doing so, just to ensure that we have all the details.

Is your Google Business Profile already set up?

I'll keep an eye out for your reply and continue to work on your case.  

[Breffni · Accepted solution]

Hi @HorsenTiger, thanks for your patience. 

You should now be able to proceed with setting up Google Online Ordering. Apologies for any delays or frustration caused. 

Let me know if you have any questions! 

[HorsenTiger]

TY It looks to be working now: