Online Checkout Link: Receipt confirmation to seller?

[jchung2181]

Today is the first time I've used the online checkout link.  I sent a customer an online checkout link to pay for their order but I have no idea how to see if the order was actually paid.  The customer emailed me to say they did pay for it.  When I go through my transactions, it doesn't show up though.  On the online checkout page, the amount doesn't show up in the recent sales feed either.  How am I supposed to know if the customer actually pays - is there another place I can look for that confirmation?  I ended up asking the customer to email me a copy of the receipt just so I could see that it was indeed paid for.  I don't want to have to email every customer for this confirmation though.  Any help is appreciated!

[Goldneye · Accepted solution]

HI, I was able to locate this Square Support page for checkout links.

https://squareup.com/help/us/en/article/6692-get-started-with-square-checkout-links

Hope this helps!

Terri

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