Loyalty expiration

[spnick]

I would like to see loyalty rewards roll off after say 6 months, is this a feature in the works? I used to be able to do this

[pessosices]

Hey @spnick

The Loyalty expiration was changed from rewards expiring to Points themselves expiring. The setting for this on on your web dashboard, and here’s some more info about it:

https://www.sellercommunity.com/t5/Product-Updates/Set-an-Expiration-Date-for-your-Loyalty-Points/ba...

My staff and customers really like that the points expire rather than the rewards, since when they do expire it’s only some points at a time rather than essentially all of their points that would add up to a reward. Much less stressful and a better experience all around!

Hope this helps!

Pesso