thegrindmstq
01-23-2024
04:24 AM
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How can I resend an eGift Card email to my customer?
If a customer deleted their email with their e-gift card is there a way to get it back somehow? IT is not in spam, deleted or any other folders. They haven't redeemed it yet, so I cannot go back in transactions. thank you.
The title of this post has been edited from the original: egift cards
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JJ_
01-23-2024
10:03 AM
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Hello @thegrindmstq
Great question! You can send the eGift Card email from the Purchase transaction. If by they haven't redeemed it you mean that they scheduled the card for a later date, then that would mean that they will not receive the email until the scheduled yet.
I hope this information is helpful!
JJ
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