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Does anyone know why my kitchen printer is printing online order tickets multiple times?

Does anyone know why my kitchen printer is printing online order tickets multiple times?  This is causing confusion in the kitchen and has wasted a lot of paper!  It will print the first ticket normally (we have it set to print automatically), but it will print a ticket again each time we mark the order status.  Anyone else having this issue?

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Square Champion

Let me preface this with I use Square for Retail.

 

I was having this issue when I upgraded my Wifi system in store.  I found out I had my Receipt printer connected twice.  Once by USB and Once by Ethernet.  In printer Profiles I accidentally had 2 profiles to the same printer.  One for Receits and one for tickets.  So the system either was Printing 1 Receipt and 1 Ticket or 1 Receipt or to the Network and 1 Ticket to the usb.  Once i solved both of these issues, I started getting 1 Receipt again.  I fixed them both at the sametime so not sure which one was the issue.

Keith
Owner
Pocono Candle

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