Can a KDS display show an order "in progress"?

[MarkSpiegelman]

My kitchen KDS shows orders when they arrive.  Is there a way to tap on an order to show it as in progress?

Right now, I see a printer icon that prints the order ticket, but if I tap anywhere else, the order changes to complete.

I wish a chef could tap once to acknowledge the order and change the tile's color or text to see it's in progress visually—another tap to complete.

Am I out to lunch here?

By the way, we only have one KDS, which is currently set up as a prep station configuration.

[TheRealChipA]

Hey @MarkSpiegelman.  It’s hard to say if you are “out to lunch here.”  Let’s dig a little deeper.  LOL.

Why do you want to acknowledge your order?  And, if you COULD acknowledge your order, who would be notified, especially since you only have one KDS?

[Sam_400º]

Hey @MarkSpiegelman  - it's not currently available but would be a great feature! 

@TheRealChipA - it's pretty common for a KDS to chirp and flash at you unit you acknowledge the order. It's a good way to confirm that the station has seen the order has arrived and not got lost. 

[TheRealChipA]

@Sam_400º Interesting.  Honestly, I never would have considered needing that function before.  But, admittedly, we do use KDS a little differently at Piper’s than most.  Thanks for the insight!