Android KDS "Regular Price"

[capsicum]

Using the Android KDS version, and each item that comes through from Square Register has "Regular Price" listed above the modifiers. How do I get rid of this???

[MayaP]

Hello @capsicum, I am sorry you are having issues with your items on the KDS screen. We will need to take further look into your settings and modifiers to better understand why this is happening. When you have a moment please reach out to support at 1-855-700-6000 squ.re/contactsqsupport.  Our team is happy to help! 

[capsicum]

I'll do that on Monday. I have scoured the settings, and none of this happens on the iPad version, just now that we've had to switch over to the Android. With no other changes.

[capsicum]

I figured it out. When you create an item and enter a price for that item, it creates a "variation" for that item named 'Regular Price', even if there are no other variations of that item. So now I have to go through each item individually and delete the variation name. I tried exporting the item library to Excel and just bulk erasing that entry in the spreadsheet, but when I try to import the corrected library,it wont let me due to having Modifiers with similar names. So I am back to correcting one by one. But at least I found out why it is doing this. I still don't understand why it is only on the Android version, and not the iPad which we have been using for years.

[Twisted2008]

My dude, I think you may be smarter than the square support team, going to go and try this right now!!!

[Twisted2008]

So here's what mine looks like actually, and it won't let you have it without that variation in the bottom right for some reason. I was so excited to fix the "regular price" issue 😞  Let me know what you've found if you can! 

[capsicum]

If you click on Edit Variation Details, and clear the Variation Name at the top of that Pop-Up, it should take care of it. I think...