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New: Square Appointments Calendar Improvements

Hey all,

We’re excited to announce a few improvements to the Appointments calendar that can help you manage recurring and canceled appointments: 

 

Recurring Appointments Improvements:

  • Cancel “this and following” on iOS and web - previously you could only cancel a single appointment in a recurring series, or all appointments in a recurring series, but now you can cancel an appointment and any appointments following it. Note that this feature is not yet available on Android or Square Register.

 

  • “On Nth W Day of the Month'' on all platforms - previously you could only create “On Nth Day of the Month” appointments but now you can create appointments that recur on the Nth weekday of the month. For example, while previously you could only create a recurring appointment “On the 1st Day of the Month”, now you can create a recurring appointment “On the 1st Monday of the Month”.

nth-w-day (1).png

 

View Canceled Appointments on Calendar on iOS

You can now view canceled appointments on your calendar on iOS.

 

When you or a customer cancels an appointment, you can now confirm that the cancellation went through and have visibility into cancellations on your calendar.

 

To use this feature:

1. Go to calendar settings.

2. Under Additional Filters > Turn on the “Show canceled appointments” filter

3. Canceled appointments should now appear in gray with a strikethrough on all calendar views.

 

View Canceled Appts on Calendar iOS.png

 

Let us know if you have any questions below!

Tra | she/her
Community Engagement Program Manager, Square
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Please let me bring something to your attention before you keep adding features we can't use... We need to be able to have some sort of access to the recurring appointments as a customer... They would only receives the one email notification with the information of only one appointment and not the whole amount they have booked in.... the same goes when they want to reschedule or cancel an appointment that is not the first one of their recurring appointments so the only way is to book them individually so they get an email with the option to reschedule or cancel... Please check this, there is no point in having the feature if I can't use it!!

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