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spellcheck issue on square terminal

We have a square terminal at our gallery. We have to write descriptions for every item sold. Just above the keyboard, as you start to type, it guesses what words you're typing, like an autocorrect but it doesn't behave as an autocorrect. The words it's putting up there are completely different than what you're typing.

 

For example, trying to type in "lavender," the suggested words are "leaf, he, piece, large."

 

This really slows down transactions. Any ideas what is going on?

 

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Square Community Moderator

Hello @Janepell 👋

 

Sorry to hear the spellcheck is giving you issues.

Are you using the Square app on an Android or iOS device? 

 

We don't offer a native spellcheck feature, but you might be able to disable the suggestions from your phone's or tablet's settings. 

Let me know if that helps! 

 

Thank you. 

Frances
Community Moderator, Square
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