battery of Square Reader for contactless and chip (2nd generation)

[JPUSA]

i just bought Square Reader for contactless and chip (2nd generation)

battery does not even last 2 hours, 

is it like this? or my device battery has problems

[Lovewell]

Your device battery may have issues! Square is amazing and should help you 🙂 

Our fully charged terminal lasts an over 8 hour pop up and still have battery. 

[Lou8 · Accepted solution]

Hi @JPUSA, welcome to the Community 👋.

This doesn't sound like expected behavior ! As @Lovewell kindly recommended, you can reach to our support team by email, phone or even social media (Facebook, X and Instagram) and we'll be happy to assist you.