Zebra ls2208 scanner does not work when connected to Square Terminal

[VOTG]

I am new to square, purchased a Square Terminal, USB Hub and Zebra LS2208 scanner.  Terminal by itself works fine.  I plugged the power block in, connected it to the USB Hub then connected the USB hub to the Square Terminal.  I then plug the scanner into the hub with the USB cable included with scanner.  I get nothing.  Terminal shows no devices recognized.  The scanner does not even power up.  I thought maybe the scanner was bad but if I plug it into my laptop it does power on so I know it is working.  What am I missing?  I sent a support ticket 3 days ago and received nothing.  Is support always this slow?  Any help would be appreciated....Mark   

[Candlestore · Accepted solution]

@VOTG ;

As I see this is your first post welcome to the Square Sellers Forum.

For setting up and troubleshooting your LS2208 with a Terminal read through these steps to see if these help you.

6539-connect-square-terminal-supported-hardware 

[MayaP]

Hey @VOTG, I am glad you could join our Seller Community! 😊

I hope the troubleshooting steps @Candlestore provided resolves your inquiry. If you do have any further questions let us know! 

[VOTG]

Thank you!  I have seen these steps and tried them but nothing worked.  I left the unit connected overnight and when I looked at it today the scanner connected so I don't know if the scanner has to charge up from the USB port but it is working now however I am  not sure what fixed it but thank you for your help!

[VOTG]

Thank you!  I have seen these steps and tried them but nothing worked.  I left the unit connected overnight and when I looked at it today the scanner connected so I don't know if the scanner has to charge up from the USB port but it is working now however I am  not sure what fixed it but thank you for your help!