My Square reader (model S6) has stopped charging. When plugged in I only get 3 red flashes then not.

[Zanderdenver]

My Square reader (model S6) has stopped charging. When plugged in I only get 3 red flashes then not.

[Donnie-M · Accepted solution]

@Zanderdenver 

Do the following:

My Square Reader won’t charge

The tips below usually fix most charging issues customers encounter with Square Reader:

1. Make sure Square Reader is firmly plugged into the a grounded AC outlet or into the USB hardware hub of your Square Stand.

2. Try plugging the power adapter into a different outlet.

3. Force-shutdown your Square Reader:

   • Plug in your Square Reader for at least 20 minutes to be sure it’s charged.

   • Use your finger or a small object like a bobby pin, pen cap, or paper clip to firmly press and hold the button on your Square Reader for 20 seconds or after the four lights stop blinking red. Do not let go of the power button until after the red lights have stopped flashing.

   • After 20 seconds, release the button and wait 10 seconds.

   • Press the button again to turn your Square Reader on and observe any lights on Square Reader.

If the lights on Square Reader don’t turn on, try again and make sure to firmly press and hold Square Reader’s button for a full 20 seconds. Do not let go of the power button until after the red lights have stopped flashing.

Big Note here:  If you do this twice within 30 seconds it will "Factory Reset" the reader.  I have never had to do that, but this should work.

Believe it or not:  Make sure you have a good charger and that the outlet you are using isn't bad.  I have had that happen and extremely frustrating.