My Square Terminal is stuck on “Loading 100%”

[KellyCannoli]

Stuck! Please help. 

[MayaP]

Hello @KellyCannoli, I am sorry you are having issues with your Square Terminal. Have you tried a hard reset on the device? You can hold your hand down on the power button for almost a minute and a countdown should begin. You can learn more here. If you have tried all the troubleshooting steps outlined in the support article and are still having this issue please reach out to our Customer Support Team, squ.re/contactsqsupport. Our team can investigate this further and if needed file a ticket. Thank you so much for working with us to resolve this.