x

How do i cancel an order I made for a square terminal

I ordered a terminal from Square on 10/24 and want to cancel it ASAP what do i do?

172 Views
Message 1 of 2
Report
1 Best Answer
Square Champion

Best Answer

Hello @rudymax 

 

As long as the order hasn't shipped you should be able to cancel it. You will need to get in touch with customer support as quickly as possible though.

 

If it's already shipped, I think support can process a refund/return for you. When you're talking with a CS tech they will let you know what steps you'll need to take.

Ryan Wanner
Golden Pine Coffee Roasters
Colorado Springs, CO, USA

Square Champion: I know stuff.
Beta Tester: I break stuff.
he/him/hey you/coffee guy/whatever.

Happy Selling!

View Best Answer >

150 Views
Message 2 of 2
Report
1 REPLY 1
Square Champion

Best Answer

Hello @rudymax 

 

As long as the order hasn't shipped you should be able to cancel it. You will need to get in touch with customer support as quickly as possible though.

 

If it's already shipped, I think support can process a refund/return for you. When you're talking with a CS tech they will let you know what steps you'll need to take.

Ryan Wanner
Golden Pine Coffee Roasters
Colorado Springs, CO, USA

Square Champion: I know stuff.
Beta Tester: I break stuff.
he/him/hey you/coffee guy/whatever.

Happy Selling!
151 Views
Message 2 of 2
Report