Can my terminal serve as our printer for Restaurant POS

[MCC831]

We have always used our square terminal for any credit card transactions.  We now have square restaurant POS for our bar.  I linked the POS to terminal fine, but it will not give me any option to print a receipt for the customer on the POS system or the terminal.  I only get options for emailing, texting or no receipt at all on both devices.  Is it possible to use the terminal as our dedicated printer or do we also need the usb printer for the stand?  We were told at the time of ordering our system that our terminal could serve as our printer.  Very frustrated.

[frances_a]

Hello @MCC831 ! 

Happy to hear you have upgraded your hardware. 

Here are the steps to enable printing on your Square Terminal:

1. On your Square Point of Sale, tap ≡ More > Hardware.

2. Tap Square Terminal and toggle on Print receipts to enable the Square Terminal to print receipts. Note: This toggle defaults off and you have to toggle it on each time you pair the Square Terminal.

The Square Terminal will give the option to print receipts for all payment types, including cash. Your customer can choose their preferred receipt method on the Square Terminal’s display. You can connect additional external printers to your Square app to print receipts alongside the Square Terminal. 

Keep in mind this will only work if your Terminal has been connected to your Point of Sale via a device code. 

Here's an article with a video that will show you step-by-step how to do that.

Let me know if this information is helpful. 

Thank you. 

[MCC831]

Got it working!!! Thank you!