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team members are no longer able to update their availability on the Square app

Our team members are no longer able to update their availability on the Square app. The feature is talked about here:

 

https://squareup.com/help/us/en/article/7155-scheduling-with-team-management

 

but the option under *More* does not show up. They used to be able to update their own availability up until a month ago. 

 

I have tried contacting support via phone and email but the issue has not ben fixed. Anyone have any suggestions?

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Square Champion

@hempat Mine is working, are you using teams plus?  Also, have they tried updating their app?

Donnie
Multi-Unit Manager
Order Up Cafe/Tombras Cafe/Riverview Cafe/City County Cafe
Roddy Vending Company, Inc.
www.OrderUpCafe.com

Using Square since July, 2017
Square Champion
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We do have the latest version of the app. Looking at the post from SVANBRUNT, it looks like the feature was removed.

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Square

@hempat Currently having team member's set their own availability is part of Shifts Plus: https://squareup.com/us/en/staff/shifts/pricing 

 

With your current Payroll subscription, you can manage team member's availability in Square Dashboard, but they are not able to set it themselves via Team app.  cc @JasonSQPM 

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Interesting. We had the feature before. We use Square Payroll and the availability feature was there in the app. Looks like it was removed without any warning.

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