x

How to challenge a closed dispute

There was a dispute filed on a charge. I have submitted all evidence of this transaction but yet dispute was still ruled in customer favor 

311 Views
Message 1 of 2
Report
1 REPLY 1

HI, unfortunately once disputes are closed Square does not review further.  

 

Here is the Square Support page regarding Disputes.

https://squareup.com/help/us/en/article/3882-payment-disputes-walkthrough

 

Many previous posts on this seller to seller community board state even these steps are not taken into consideration.

Hope this helps.
TERRI
269 Views
Message 2 of 2
Report