How to sell physical gift cards on Square Register

[SevenandOne]

We are a new business using square. we have a square register for checkout. Please can someone tell us how to sell physical gift cards using the register. We can do it easy enough using the app on a phone or tablet, but don't see the option for gift cards on the register.

Is it a setting we need to toggle, or are we all missing something that's in plain sight

thanks

[ehflower]

Hello,  We created an item "Gift Certificates" (these are paper form not credit card form) we made it a variable price.  This allows any amount to be applied.  Once it is paid for we print an additional receipt and place it in our gift certificate binder with the corresponding Gift certificate number.  We also have clients that can purchase virtual gift cards from our online store.  I have yet to look into the physical credit card gift cards that square offers yet.  Thank you and good luck

[SevenandOne]

Thanks for the suggestion. We are using the physical square gift cards. I received an email from square so I'm going to try their suggestion today

[MayaP]

Hello @SevenandOne,

We are happy to support was able to assist. If you continue to run into issues let us know. 

[SevenandOne · Accepted solution]

I got it worked out. Got a message from someone at square (after sending a couple requests in), and it was a simple but not obvious solution. At the top right of the checkout screen on the square register are 3 small dots. When you tap on them, a drop-down includes a button to sell physical gift cards

[Claycornerstudi]

Hi.  How did you get a hold of someone from square our rep seems to have fallen off the face of the earth?

any suggestions on how or who to get ahold of for gift card questions.

thank you

[_Violet]

Hi @Claycornerstudi - Thanks for reaching out to us here on the Square Seller Community to bring this to our attention. I'm sorry to hear that you've been having some trouble getting in touch with your Account Manager 😔

We can certainly help you here in the Seller Community with any gift card questions you may have! I'll just need some more detail so I can understand what exactly you're needing help with 🙂 Whenever you have a moment, please reply with a little more information describing your gift card question(s). You can also get in touch with our Support Team at any time here if that would be more convenient for you.

I'll keep an eye out for your reply! 👀