End drawer not printing actual in drawer amount

[dragstergsr]

I just began having an issue oddly after using Square for 6 years.  All of a sudden last week it stopped printing the "actual in drawer amount" on the receipt printed report after ending cash drawer.  I haven't changed anything.  The team permissions have been the same for the past 6 years, and they have access to view/edit reports. The employee is entering the "actual in drawer amount" but when the report is printed from ending the drawer, it doesn't print this amount.  I can see the amount they entered if I look up the cash drawer on the Square dashboard, but it's not printing on the end drawer receipt report or in my nightly emailed reports.  I'm baffled and frustrated!  HELP!