Comp Items on Register

[BeeKindSyracuse]

Hello! Today (11/16/23) our Register updated and we noticed there is no longer a way to comp items.

We do quite a few donation baskets and this was an easy way to keep track and look at reporting at the end of the year. Is there a new way to comp items on the register?

[AtlanticBaking]

I am not sure how you were doing it before, but we've always used a "comp" discount and made it so only select staff members can use that discount.  I print out a receipt after a comped sale because it shows up as $0 under the discount report (we donate gift cards rather than actual product).

[RobynR]

Hey @AtlanticBaking,

Welcome to the Community.

You can learn how to comp items in this article. If you're still having trouble locating the comp button please contact our Support team.

To reach our support team by phone, give us a call at 855-700-6000 between 6 am-6 pm Pacific Time (9 am-9 pm Eastern Time), Monday through Friday.

Please let us know if we can assist you with anything else.