Cash drawer lag

[blacksbodega]

Hello,

Has anyone had success in getting Square to listen to the issues about the cash transaction delays? This is really starting to be an issue and I am just getting run around in circles by Square. I regret upgrading to the Square register and am thinking we will leave the platform entirely in spring. I saw on other threads that this is something the Engineers caused and think is a non issue. These are the same engineers that crashed the whole platform a couple months ago. Square did not help at all with the issues caused by that mistake, hoping they can make up for it by fixing this issue.

NOTE: Don't waste your time calling, I was on hold for almost an hour and nothing was resolved.

[KC_Phil]

According to this thread this should be fixed in app rel. 6.31 release date of 11/30/2023

https://www.sellercommunity.com/t5/Square-Register/USB-Cash-Drawer-opens-after-slight-delay/td-p/673...