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Apple Pay forces restart of Square register

We have three Square registers and all three intermittently crash during Apple Pay transactions.  I have not been able to replicate the issue.  It happens randomly - doesn't happen with every Apple Pay transaction.  When it happens, the transaction freezes and the register restarts on its own.  Has anyone else experienced this?

 

Kathryn Troutman
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Square Champion

I would recommend you call support as they can step you through sending in the app logs after it happens so they can see what is going on and help diagnose the issue.

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