Setting Up Modifier Quantities

[PointBreakTacos]

I have seen this question on here and have spoken to a rep over chat. I know there is currently no solution to this but am putting it out there because it would seem that it would be helpful. In my case I want to sell a Family Pack and allow the customer to choose 15 items for the pack. Now there seems to be no way to limit the purchase to 15. The chat rep told me to do groupings "5 of x" or "3 of y." Not a bad solution. However, it is almost guaranteed that a customer is going to choose more than they can or less than they should. It will just happen. If this solution is not available, I believe Square should work on it.

[JJ_]

Hey there @PointBreakTacos

This is definitely a popular feature request and our product team is well aware of the need. I will pass your feedback over to them for their consideration when working on future updates to Item Modifiers. 

Thank you for taking the time to post here.

[MisterTaterGT]

Where is the resolution for this?  From what I can tell from various threads, this has been a request for over 3 years.  

[_Violet · Accepted solution]

Hi @MisterTaterGT - I see this is your first post in the Seller Community so I'd like to officially welcome you! 🎉

Unlike price points used for sizes, colors or SKUs, and item modifiers don’t decrease inventory counts if inventory management is turned on. At this time, Modifier Quantities is considered a feature request. Although this feature isn’t currently available with Square, it’s a great idea and I can see how it would be beneficial to your business.

To learn more about how feature requests work, please see this post from one of our Seller Community Moderators. As more information becomes available, a Community moderator will provide an update on this feature should, it become available. In the meantime, keep an eye out for any updates in our Seller Community. 

We appreciate your input! 🙂

[rayraysjw]

Just bumping this thread as we've been looking for a Modifier Quantity solution for a while now, and I've been monitoring conversations about this for a bit. Support for modifier quantities would be a huge help and is a significant draw for migrating to Toast. Many others have provided use cases, but they seem increasingly obvious for food businesses and restaurants (n of extra shots for coffee, n of sides for a catering dish). Would serious encourage your engineering team to revisit this … Toast is starting to separate itself in terms of software features, and I'd hate to make the jump. But it is enticing.

[Breffni]

We appreciate the feedback @rayraysjw, and we understand how important this request is.

I don't have any updates since Violet or JJ's posts on this thread but as soon as there is one we will let you know here. Your patience and continued engagement are greatly appreciated as we work to address this feature request.

[MisterTaterGT]

yeah, we are moving to Toast.  Square offers a lot, but the software is not designed by people who have much experience in restaurants. It falls behind in too many instances. 

[MayaP]

Hey @MisterTaterGT, I appreciate you reaching out with this feedback, and I'll pass your feedback on to the appropriate teams.

I know not all the features we offer might work for your business, though I hope you find our included features and business tools valuable enough to stay with us, I do understand that you have to do what works best for your business.

We value your business and if there is anything else we can assist you with please let us know. I wish you nothing but the best! 

[MisterTaterGT]

Hi MayaP,  you and your company can assist sellers by executing the programming requests made over 2 years ago.  This is the main complaint I see from the seller community is that often uncomplicated programming requests/ fixes take years to address.  

[MayaP]

Hey @MisterTaterGT, thanks for reaching back out, that makes sense! I have seen this topic throughout the community as well, and I agree things could move along faster. And I understand your and other business owners' frustration with the process.

While there have been many new features implemented this year, I understand not every release will be beneficial to all businesses. Our team is continuously having conversations with our Product Teams on how we can streamline the feature request process and get meaningful features out for all of our sellers.

Is there a particular request you are referring to right now? I am happy to reach out to our team and look to see if there is an expected ETA for it. While you are still with us, I would like to help as much as I can. I am going to also tag one of our amazing super sellers, who can maybe provide their insight, thank you @ TheRealChipA! 

[CreamedMilked]

Is there any update to this feature request. I can see it has been ongoing for close to 4 years with no actual update or response ever provided.

We need access to quantitys on modifiers. For example,

How many Sugar would you like in your coffee?

No i don't want to list 4 modifiers like, 1 sugar, 2 sugar, 3 sugar, no sugar.

That just clogs up the item order screen.

Is this yet a planned update with this feature? 

Is there an estimated completion date for this feature update?

If this isn't being done, why isn't it being done?

Is this product designed for your customer (US) or your engineers?

I recently joined square, but will happily go to TOAST as suggested by others, they have this feature already.