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Square Champion

Order Screen in Dashboard lags/freezes

We've been having ongoing issues with the online order screen in dashboard. I know it isn't a browser issue because we are able to duplicate the issue on Apple/Safari and PC/Internet Explorer. For some reason when we access our square dashboard > orders the screen freezes/glitches and we get a "website is not responsive" window.

 

This has been happening now for weeks and I can't imagine it's only happening to us. 

 

Just now I was trying to lookup a completed order and I had to keep refreshing/reloading the page.

Dina
Co-Owner Amityville Apothecary
www.shopamityvilleapothecary.com
Instagram | TikTok @AmityvilleApothecary

Podcast: Apothecary After Dark (YouTube & Spotify)
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Square Community Moderator

Hi there, @DinaLRosenberg,

 

Thank you for your patience while we got to this. Are you able to send a screen recording of what you are seeing? Is this happening on your apps as well? 

Ellie
Community Moderator, Square
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