New gift card load fee?

[Addictionsbouti]

FEES!!!!! They just snuck a new one in! Every time you make a gift card for your customers they not only will charge you the 2.5 for the CC used but now there is a Load Fee for the gift card!!!!!! WTF! It already cost $1 for me to make the Gift Cards now you are going to change 5% to load it! This is outrageous!! I have been with you for 16years and you have definitely had your downs but this is it! You should be ashamed of yourselves ! SWITCHING TO A company that isn't so greedy!! I WILL NOT STOP

[Minion · Accepted solution]

HI @Addictionsbouti 

This load fee for gift cards was actually incorporated back in March of this year.  Do you sell or load many gift cards for customers?  Is using or switching to a paper git certificate if you don't sell many an option for you to avoid both a load fee and a processing fee?