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My transaction receipts are not displaying the signatures.

My clients are signing all transactions but the signatures are not displaying on the digital receipts. How do I fix this?

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Square Community Moderator

Hello there @SkysTouch 

 

If these signatures are being captured in Square Point of Sale they are stored for dispute or chargeback purposes only. Banks no longer require Signatures to be included in receipts after. This decision was made during the pandemic to aid in Contactless/Touchless transactions.

 

I hope this information is helpful!

P.S. Welcome to the Seller Community 

JJ
Community Moderator, Square
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