ryannganderson
09-18-2024
01:30 PM
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Logo not printing on receipts
I have been printing receipts using square devices for a couple of years. Up until yesterday, I have had no issues. Yesterday, the logo suddenly stopped appearing on the receipt. I have tested it on multiple devices and printers with no luck.
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Troubleshooting
1 REPLY 1
Summer2024
09-19-2024
07:33 AM
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Hi there, @ryannganderson!
I am sorry to hear that your logo isn't printing all of a sudden!
Are all the settings still the same? When you go to this link , does your logo appear correctly? If it is there, I would try deleting the logo and uploading again. Please try this and if it does not work we can return to the drawing board.