I have succesfully synced and used square with android but when i try to sync with compatible apple

[Lemoncashier]

I can't sync reader with apple devices on Bluetooth android works fine

[MayaP]

Hey there @Lemoncashier I am sorry to hear you are having some issues connecting your Apple device, that is odd. Is your apple device able to continue to update? I know some devices will not update past certain ios, if that is the case it could be causing the connection issue. I am sure you have, but please try all troubleshooting steps especially doing a hard reset of the reader and deleting and reinstalling the app. If you continue to run into this please reach out to Customer Support so we can investigate further 1-855-700-6000 squ.re/contactsqsupport. Thank you for working with us to get this resolved!