x

How do I add a surcharge to a sale?

This post has been edited by a moderator. Learn more about Square's fees in our Support Center.

 

How do I add the fee to the customers bill?

Tags (2)
244,839 Views
Message 1 of 260
Report
1 Best Answer
Admin

Best Answer

Good news! We launched a 'Service Charge' feature in the US! Check out more information here

View Best Answer >

151,482 Views
Message 196 of 260
Report
259 REPLIES 259

Wow!  This was super-helpful!  Great explanation.

6,547 Views
Message 64 of 260
Report

Can I get the steps to do this so I can just press one button at the transaction time 

6,779 Views
Message 65 of 260
Report

How do I add this at the end steps please

6,869 Views
Message 66 of 260
Report
Square Community Moderator

Hi there, @Craw - I am not sure if I am fully understanding your question, here. Would you mind clarifying? Are you wanting to add a surcharge button for 2.75%?

Joe
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
6,804 Views
Message 67 of 260
Report

Is there simply a way to disable the pay now button option on the invoicing app? That will solve the cash payment issue. When it comes to eft it's easy to just add the surcharge on (for me) as my prices are all streamlined for my service.

6,748 Views
Message 68 of 260
Report

This post is really helpful but I see it was posted in 2016.  Anyone have a current calculation of this example?  Thank you!

6,060 Views
Message 69 of 260
Report

How did you calculate the 2.75%? If the fee is 2.6% + .10c. Trying to figure out the formula to get the 2.83% so I can do the same for other fees like the 3.9% + .30c.

 

Thanks!

5,411 Views
Message 70 of 260
Report
Admin

@bg5 Have you been able to see Isabelle's new announcement thread? Those steps and video should help you along the way! 

AshleyK
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
5,371 Views
Message 71 of 260
Report

I see the video show how to create the service charge. How do you apply the service charge to a transaction??

I've updated the pos app on all my devices and cant find it anywhere.

thanks for the help

5,324 Views
Message 72 of 260
Report
Alumni

Once you create a service charge, you can apply it to transactions from your Point of Sale:

  1. Open your Square Point of Sale, and select a service charge from your item list on the Checkout screen. You can also choose a service charge from your favorites page if you saved a service charge there.

  2. Toggle on the service charge you want to apply to that sale.

The applied charge will show as a service charge line item on the current sale.

 

Let us know if you still aren't able to apply a service charge, @CafeRico ️ 

Valentina
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
5,261 Views
Message 73 of 260
Report

I’m not seeing in my items list. Will it be in a different section like discounts? 
thanks 

5,208 Views
Message 74 of 260
Report
Alumni

Have you already created the service charge by following those steps?

If so, please include a screenshot here so we can take a peek, @CafeRico!

Valentina
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
5,158 Views
Message 75 of 260
Report

I took photo of he settings where i created the service charge and then screen shot my item list on the ipad

thanks for your help.v

IMG-3842.jpgIMG-3841.jpgIMG-0293.PNGIMG-0292.PNG

5,101 Views
Message 76 of 260
Report

How would you do the 2.9% plus .30c fee? I dont even know how you calculated the 2.83%

4,429 Views
Message 77 of 260
Report
Square Community Moderator

Hi @Spencerhusak - Welcome to The Seller Community, it's always nice to see a new face 😊

 

Great Question.

 

Due to the way that the processing fee is calculated, there is no way to calculate the fee exactly for the surcharge. The best way to ensure that your surcharge is correct would be to round up or down and charge that percentage.

 

I hope this helps. 

 

As always, feel free to stop by The Community with question, concerns and even feature requests. We are more than happy to assist.

 

Ria
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
4,325 Views
Message 78 of 260
Report

I found a good way of charging. I charge $1 fee for credit cards $15 or under. It covers all the fees for the day. I let customers know that there is a $1 charge for credit cards $15 or under and they do not care. I also do delivery but I don't charge the $1 fee on credit cards for delivery because they already a delivery charge. The delivery charge covers those fees.

4,277 Views
Message 79 of 260
Report

How do I add an automatic surcharge?

17,265 Views
Message 80 of 260
Report
Admin

Hi @Sugarplum — thanks for bringing this up! At this time, there isn't a way to automate a surcharge with Square Register. In addition, it looks like another seller had a similar question, and received an answer. Check out the reply from Sean and let us know if that helps!

️ Tom | he/him
Seller Community Manager | Square, Inc.
Find step-by-step help in our Support Center
14,580 Views
Message 81 of 260
Report

Is there a way to charge your customer the processing fee?

14,772 Views
Message 82 of 260
Report

Yes. 

 

I just add add another tax 3.25%, label it as “CC convenience charge”

apply to all items. 

Go to square dashboard, in Items/taxes/ Dine option,

relabel Dine In/Out as Cash/ Credit Card. 

Set variable to apply CC surcharge tax to only CREDIT CARD. 

In ipad, when a customer checks out at the top of the items there’s an option to swipe cash/ cc

8,319 Views
Message 83 of 260
Report

The reason we put 3.25% is because tax is applied to the subtotal, before the sales taxes price and it covers square fees without ya losing money 

8,306 Views
Message 84 of 260
Report