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Feature Custom Selection button isn't working.

I decided to use the free square website. I want to add featured items. However, whenever I click on Custom Selection and then click on choose items, nothing happens. Previously the button worked and then didn't work and so I just shut everything down and waited for another day. But the button still isn't working. Help!

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Square Community Moderator

Hey @PJG,

 

Welcome to the Community.

 

Can you confirm what browser you are using?

 

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Google Chrome

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Square Community Moderator

Hello @PJG 

 

I'm sorry to hear about this issue. 

Have you tried to complete this action using a different browser or device? 

 

Sounds like the cache on your browser might be giving you issues. To test this theory, you can open an Incognito Window and attempt to add the items again. If that works, you can simply clear your cache and continue to use a regular window. 

 

Thanks.

Frances
Community Moderator, Square
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I'm having this same issue on Safari...did you get a resolution to the issue? Thanks!

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Yes, I was trying to remember what I did. I think it was the cache and I cleared it. To test this theory, you can open an Incognito Window and attempt to add the items again or even on a different browser. If that works, you can simply clear your cache and continue to use a regular window.

 

I think that is what I did if I remember correctly.

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