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Day of Sales Sold Under the Wrong Location- FIx?

Just opened a second store, and already managed to mix up the location setting on a device.

 

The tablet at our original location was toggled to the secondary location to view transactions, and accidentally never toggled back. It's only when viewing sales for the day that the boss noticed the sales seemed much higher at our second location than what was written. I realized the mistake as soon as he mentioned it.

 

I've read previous threads from years back that there is no way to change the location associated after the transaction is complete. Has this functionality finally been added yet?

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Hey @CasualDragon.  Square does not allow us to change anything about a transaction once it has been closed.  Most likely, you can count on the fact this will never change.  The only thing you can do is make sure you make the appropriate accounting changes — with a backup audit trail in case you are audited — and leave it at that.  But your Square reports for this time period will never be right.  I’d recommend involving your trusted accounting professional to be sure that you cover all the bases and check all the boxes to make your books correct.  That’s really all you can do.

 

Chip

If my answer resolves your issue, please take a minute to mark it as Best Answer. That helps people who find this thread in the future.

Piper’s Ice Cream Bar, Covington KY USA
Website
Facebook
Click here to see a list of third-party apps I use to add functionality to my Square account!

जो है सो है

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Square Champion

Best Answer

Hey @CasualDragon.  Square does not allow us to change anything about a transaction once it has been closed.  Most likely, you can count on the fact this will never change.  The only thing you can do is make sure you make the appropriate accounting changes — with a backup audit trail in case you are audited — and leave it at that.  But your Square reports for this time period will never be right.  I’d recommend involving your trusted accounting professional to be sure that you cover all the bases and check all the boxes to make your books correct.  That’s really all you can do.

 

Chip

If my answer resolves your issue, please take a minute to mark it as Best Answer. That helps people who find this thread in the future.

Piper’s Ice Cream Bar, Covington KY USA
Website
Facebook
Click here to see a list of third-party apps I use to add functionality to my Square account!

जो है सो है
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