Hi @AFROKAH . From your online dashboard go to Online > Shared Settings > Checkout. You’ll see a toggle to enable Cash App for your online store, as well as other payment methods you might want to enable.
@AFROKAH. Ah. Since you didn’t say in your OP that you had already gotten past that point, it seemed a fair assumption that you hadn’t gotten past that point. Sorry that I guessed wrong. This sounds like a bug or something amiss in your account internals. I’m going to tag a Square moderator or three here for them to take a look.
This should “just work” once you have the Cash App toggle on. You don’t really need a Cash App account for this, since you are receiving cash app funds into your Square Account and it is just part of your normal daily deposit.
You do it here in posts like this. I tagged a few moderators above to make this thread more visible to them. Since your original post happened on a Friday, and since Square has limited support staff on weekends, they will probably be working through those today. Stay tuned. I don’t think this is a bug, really, since Cash App deposits are working for me and I don’t see multiple posts on the subject here in the Community. If there is something wrong, it is probably just a glitch in your particular account and can be easily resolved. They might need you to call them to work through it on the phone, however.
