Change employee sale attributed to

[7NINE]

Our business is a hair salon that operates on commission. Sometimes our employees mis-attribute sales to other people who did not complete the sale. We need a way to edit these transactions and assign them to the correct employee for both accounting and payroll purposes. Because we use Payroll with commission, the employees who did not complete the sale end up getting paid, and the ones who actually made the sale do not. This is unacceptable.

[#2]

Our business is a hair salon that operates on commission. Sometimes our employees mis-attribute sales to other people who did not complete the sale. We need a way to edit these transactions and assign them to the correct employee for both accounting and payroll purposes. Because we use Payroll with commission, the employees who did not complete the sale end up getting paid, and the ones who actually made the sale do not. This is unacceptable.

[TheCamperFixer]

Calling now!!!

[pop_the_bubblyl]

This is affecting my business as well. I need to be able to edit the sale attributed feature. 

[ColonialBarber]

Our business needs the ability to change sales attributes or be able to split one ticket between two or more of the employees.

If this issue is resolved then we would consider using the payroll platform as well. To date we calculate commission and tips manually and use Quick Books payroll. 

[TinyZaps]

@Kassi_ @_Violet @AshleyK @isabelle any update here? I'm sure @Square has some dev issues with changing anything about a transaction once complete (without issuing a refund), but simple change the "Sales Attributed To:" field doesn't impact anything on the customer side.

It's purely for tip routing and honestly is pretty JV for a retail payroll system not to make this a simple drop-down change option. It creates a lot of additional steps and manual math needed to resolve this each time.

This happens all the time for our business. We just signed up for Square Payroll and are really disappointed this isn't possible. Please consider escalating this feature request!