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pic of variation remains after deleting the variation

In the Online store (Weebly), the pic associated with a variation stays in the grid of photos after I delete the variation. I would like the pic to be deleted at the same time as I delete the variation so I don't have to take two steps and search through the grid of photos to find the pic I need to delete.

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Square Community Moderator

Hello 👋

 

Would love to help out with this one @PIVO_Brewery If you could please provide a bit more context , I'll be able to better point you in the right direction here.

JJ
Community Moderator, Square
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Great! What additional information would you like to know?

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Square Community Moderator

Would you mind sharing your website and possibly a screenshot of what you refer to as "the grid of photos"?

JJ
Community Moderator, Square
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PIVO Brewery & Blepta Studios | My Site (square.site)  

 

PIVO_Brewery_0-1632932076986.png

As an example, I'm deleting variation 311. I click delete, and click the confirmation pop-up window.

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I can see that the variation 311 is not listed, so it was successfully deleted:

PIVO_Brewery_3-1632932332121.png

 

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Square Community Moderator

Hey @PIVO_Brewery 

 

Thanks for sending these over, they are really helpful to understand what's going on. I am currently investigating if this is something that is not working as expected or something that our engineers would have to develop. I will get back to you as soon as I have more information. Thank you for your patience.

JJ
Community Moderator, Square
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However, the image associated with variation 311 remains, and I need to scroll through the grid of photos to find it and delete it:

PIVO_Brewery_4-1632932411885.png

 

PIVO_Brewery_5-1632932432742.png

 

It's not the end of the world of course, but it seems like this would be automatic and I shouldn't need to go through the photos to find the one that matches the variation(s) I deleted.

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Just as a side note, in case you go to the site and see that the variation 311 has not been deleted, I re-added it because it is still available and I want customers to be able to buy that variation.

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did this ever get an answer?  i am having the same issue

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Admin

Hi @GCrafts, thanks for posting.

I'd be happy to take a look for you. Can you first confirm whether you have a Weebly or Square Online website ? Or could you share your website URL with me ?

Lou
Community Moderator, Square

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No, this is still a thing. Now, instead of deleting the variation, I delete the image that goes with the variation. So the variation stays there, with zero available, and no image until I make another thing and assign it that variation name.

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Square Community Moderator

Hey there @PIVO_Brewery,

 

Can you provide the details @Lou8 stated above? I can take a further look into this once I have that!

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The answers to the questions are the same as when I answered them in September of 2021. Do you have an y other questions or need different information? Here's the link again: https://pivoblepta.square.site/

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Square Community Moderator

Hi @GCrafts Thanks for confirming! Can you let us know the name of one of your items that is doing this? Can you also let us know the browser and browser version you are using? 

 

Thanks in advance! 

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