Why aren't my items showing up in the square online thing?

[alisonreidart]

No matter what I do, I can't get my products to show up on my online store. It took at least 6 tries to even get the website editor to acknowledge my products, I remade and deleted and remade the listings over and over and over again to get the editor to pick up on them, but the final published site still won't show them. And it's showing two duplicate categories that the editor doesn't have. 

So frustrated!

[Gold]

HI, how are you adding your inventory?  If you are adding by the Square Dashboard, there is a known sync issue.  By adding on the Online Dashboard, the items appear immediately.  

[Onii_CTG]

I've been having this same exact issue, how come this hasn't been fixed 2 years later? Is there any way to force the square dashboard to resync with square online? I've been waiting 30 minutes for my items to show up on the online dashboard and it hasn't done anything

[JZFanCave]

They must have made changes to the way you can add items in the ONLINE - ITEMS.....  Been having problems since yesterday.  This change was dumb.