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Visible item showing as "not available" online, but sells on POS just fine

Hello!

 

I'm hoping someone has insight on what I'm missing here. One of the five items I have featured in my online store is showing as "not available" when customers try to purchase. I'm able to sell it on the POS app just fine. I've checked the online store settings, and the item is set to visible, has a shipping option (in-store pick-up) and everything. I tried re-publishing the site, and making the item hidden and then visible again but it's still showing as unavailable. Anybody got any ideas? It's a pay-it-forward coffee, and I'd really like to be able to do an online push for it; demand for them is pretty high right now.

 

 

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Square Community Moderator

Hey @MortimerGrounds. Can you please send me a picture of your item that is not showing so I can take a look at the settings and make sure that everything looks good on our end? 

 

I'll be on the look out on here. 

Sayra
Community Moderator, Square // Moderadora de la Comunidad, Square
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suspended item config 1.JPGsuspended item config 2.JPGsuspended item config 3.JPG

Sure thing, thank you Sayra!

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