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odysseyart
‎11-06-2023 05:25 AM

Square Dashboard Issue

My Square Dashboard hasn't been working for at least the last 5 days. The menu bars on the left and at the top are not there and I can't navigate to anything. This is ridiculous!

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Donnie-M
Square Champion
‎11-06-2023 06:46 AM

In response to odysseyart
Best Answer

@odysseyart You might have to do that and also check chrome for updates and maybe close it out...chrome is bad about memory management sometime.

Donnie
Multi-Unit Manager
Order Up Cafe/Tombras Cafe/Riverview Cafe/City County Cafe
Roddy Vending Company, Inc.
www.OrderUpCafe.com

Using Square since July, 2017
Square Champion
Breaker of Things

"Good judgment comes from experience, and experience comes from bad judgment."

"You can have everything in life you want, if you will just help other people get what they want." Z.Z.
Do you want to have great restaurant menus that are easy to edit and don't cost a fortune? I use MustHaveMenus and you can too!
MustHaveMenus

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Donnie-M
Square Champion
‎11-06-2023 06:34 AM

@odysseyart Need a little more info to help you:  Are you talking about on your computer?  Using Windows or iOS?  Are you using Chrome?

 

Have you tried loading the dashboard in an incognito browser?  Have you tried edge or firefox?

Donnie
Multi-Unit Manager
Order Up Cafe/Tombras Cafe/Riverview Cafe/City County Cafe
Roddy Vending Company, Inc.
www.OrderUpCafe.com

Using Square since July, 2017
Square Champion
Breaker of Things

"Good judgment comes from experience, and experience comes from bad judgment."

"You can have everything in life you want, if you will just help other people get what they want." Z.Z.
Do you want to have great restaurant menus that are easy to edit and don't cost a fortune? I use MustHaveMenus and you can too!
MustHaveMenus
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odysseyart
‎11-06-2023 06:40 AM

In response to Donnie-M

Thanks. I'm using Chrome on my desktop. The navigation menus were visible in the incognito window. I had tried clearing my cache before and it didn't work. Do I have to clear my cookies too?

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Donnie-M
Square Champion
‎11-06-2023 06:46 AM

In response to odysseyart
Best Answer

@odysseyart You might have to do that and also check chrome for updates and maybe close it out...chrome is bad about memory management sometime.

Donnie
Multi-Unit Manager
Order Up Cafe/Tombras Cafe/Riverview Cafe/City County Cafe
Roddy Vending Company, Inc.
www.OrderUpCafe.com

Using Square since July, 2017
Square Champion
Breaker of Things

"Good judgment comes from experience, and experience comes from bad judgment."

"You can have everything in life you want, if you will just help other people get what they want." Z.Z.
Do you want to have great restaurant menus that are easy to edit and don't cost a fortune? I use MustHaveMenus and you can too!
MustHaveMenus
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odysseyart
‎11-06-2023 06:53 AM

In response to Donnie-M

Clearing the cookies seemed to do the trick. Thank you. I was hoping to avoid that because it's such a pain to re-sign in to everything with 2-step verification

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