Selling digital files that are automatically emailed to purchaser.

[tlh]

I would like to see a feature on square.

I would like to sell downloadable digital files, where an automated email goes out with the file link right after check out.  I would be able to have one more way to have sales in my business.  I am a hypnotist and don't have a way to sell digital files through my website.  I don’t know how to sell digital files through square.  

[Goldneye]

HI, hopefully this Square Support page will help.

https://squareup.com/help/us/en/article/6876-add-a-digital-item-to-square-online-store

Hope this helps!

Terri

🛍 Shop my store

Resale Collection - http://bit.ly/HangerHues

[MJD]

I've posted this under new to square although id consider myself a slightly seasoned user now, but i'm new to digital products, is there anyway i can automatically send the product once paid for, otherwise i could easily miss a sale.

[Goldneye]

HI, unfortunately, this Square Support page states an email would need to be sent to your customers with a link to the file they purchased.

https://squareup.com/help/us/en/article/6876-add-a-digital-item-to-square-online-store

Hope this helps!

Terri

🛍 Shop my store

Resale Collection - http://bit.ly/HangerHues

[MJD]

Is there not a way to add it to the receipt? 

[onegirltangling]

I'm here looking for answers to this also.  
This is confusing.  https://squareup.com/help/us/en/article/6889-customize-store-emails-with-square-online-store states:
"Order Confirmation: Sent after a customer completes a purchase. This email contains details about the transaction. If the order includes digital items, a link to the download is included."

So I'm over in my item libraries trying to figure out where I add the download URL to the item for use in the above.  Which would be very cool.

Everything else I'm reading here in the community underscores the need to send a follow-up email with the link to the customer.

[onegirltangling]

This is a very interesting suggestion.  You could give a coupon code, would that add a promo? because promo have a description and the URL could be included in the description. (throwing spaghetti at the wall)

In your case though, you might want to offer that free promo in the receipt email for all purchasers just as a nice bonus. 

[onegirltangling]

that seems like a pretty specific solution.
Probably we want the product team to take into account something like

* support download url links (provided by shop owner)

* support generated links (based on uploaded asset)

* support link expiration settings per unit with default store expirations settings like 30-60-90 days 

[onegirltangling]

Love that.  It would also then need to support multiple delivery types in the cart/sale end.  Which doesn't seem that crazy.  Just ask all check out for shipping and emails. done.

[onegirltangling]

When I'm in the online store > email setup > email previews > order confirmation
this is what is presented.  If this worked, it would be great. 
this leads me to believe that somewhere i can set file download links and that multiple item types can be purchased at the same time.

[MJD]

I’d read the same and it comes up like that in the test email so id like to know how we get about doing that