x

Pickup Status saying items are available when they aren't

Over the weekend, we started receiving calls from customers who just placed their orders saying they wanted to come pick up, when I told them they just placed their order and they would be notified at a later date when they were ready, they showed me their order receipt they received after placing their orders. Its showing on their order confirmation that their items are currently available for pick  up. I have not changed any settings from previous orders and I have it shown as NO for Calculate and Assign pickup times. Does anyone know how to change this? Or if something changed in square that it would update this automatically? 

 

 

154 Views
Message 1 of 2
Report
1 REPLY 1
Square

Hi @brushstrokeswi - earlier today, we reverted a change that may have inadvertently caused this issue. Would you please keep an eye out and let us know if it happens again? Thank you.

128 Views
Message 2 of 2
Report