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Online square store is listing my items as on sale and none of them are!

This seem to happen when I was fixing the stock of my store because before I got hired to work on the shops online store the stock was all in the negative and I had to fix it. But now when I check our website its tagging all the items as On Sale even tho theres no price change. How can I get rid of this ? 

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Square Community Moderator

Hi there, @BungalowInc 👋 Thanks for reaching out to us here! Welcome to the Community!

 

So sorry to hear about the issue you are experiencing with your items. Sale prices are set directly from the individual item screen within the Square Online Dashboard. In the Edit Item screen, you can set Sale price as well as turn on or off a discounted sale item as visible on your Online Store:

 

 

Based on what you've described here, it sounds like your account may have a Sale Price entered for an item, and its listed as same amount as the normal. This would cause the item to appear as on sale from the store itself. 

 

If you find this to be the case, we would recommend removing a sale price altogether, and just leaving the normal price point.

 

Let us know if this gets you where you need to be! I want to make sure this gets solved for you. 

Joe
Community Moderator, Square
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Oh okay! Thank you !

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Square Community Moderator

Let us know if anything else comes up, @BungalowInc! Cheers!

Joe
Community Moderator, Square
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