BenefitsLink
09-14-2020
02:29 PM
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Online checkout - configuring receipt email sent to customer
How do I configure the email sent to a customer after they submit payment?
The subject line and body of the automatic email say "your items have been shipped". This is confusing our customers -- we don't ship anything, we're using Square online checkout to allow customers to submit payment for our online services (job ads posted on our website).
I can't seem to find anything in the Dashboard that allows me to configure that email. What am I missing?
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1 REPLY 1
averyjadeb
09-09-2021
10:10 AM
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You can change the product type from physical to digital and it should fix that.
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