Never received Magstrip reader, no retail store ne...

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Ordered a magstrip reader 3 months ago, but I never received anything, I tried to contact customer support, but it failed everytime.
I need to launch my private practice, created a square account, checked all the possible ways to get this reader... nothing works and there are not retail store nearby.
I am living in Prague - CZECH REPUBLIC.
Any help is more than welcome.

Vincent

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Never received Magstrip reader, no retail store nearby