NEW ITEMS KEEP DISAPPEARING FROM MY STORE

[R_Hansen]

This is really become a problem. I can't create new items without one or more of them disappearing from the store. An item will show up, then disappear from the store. When I go back to the online item list the item status has changed form visible to unavailable. Sometimes most of the data is missing sometimes just status has changed. 

What the hell what. This is basic data integrity stuff here. How can I trust anything else about Square Online when the system loses my data.

[Arie]

Hi @R_Hansen,

Thanks for getting in touch with us here in the Seller Community, and sorry to hear about the frustrating experience creating items. While we don't currently have any reports of this being a widespread issue, I'd recommend filing a ticket with our support team here so we can take a closer look. Also, check out this troubleshooting guide for non-visible items in your Square Online store.

Please let us know how you go!