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Item link in newsletter email using Square Marketing

I am creating a email campaign using Square Marketing.  When I place an item in the newsletter, the link is a weebly link and when clicked on, it's results in 404 page.  

 

Here is an example:

In the newsletter, the book Ghost has this link:

https://606776607507943916.weebly.com/product/-track-ghost/299

 

On my website, the link is:

https://www.readearlyanddaily.org/product/-track-ghost/299

 

I tried clearing the cookies but it didn't work.

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Square Community Moderator

Hey there, @READBookBus

 

Are you using the Online Checkout link for the item? Or did you get the link another way for the newsletter? 

 

I will keep an eye out for your reply👀

Kassi
Community Moderator, Square
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It's part of the newsletter creation process.  I can drop an item into the newsletter then choose the item from a pop-up list.  A  weebly link is attached to it, but when you click it in the newsletter it goes to Page404.  I hate to think I have to copy and paste the links from the website as it defeats the ease of having drag and drop.  

 

I'm attaching a short video to show what I mean.

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Square Community Moderator

@READBookBus

 

Ah I see! I am going to suggest reaching out to our CS Team directly, so they can take a deeper look into the issue you're seeing with the newsletter & item links.

 

What you've described to me sounds like the correct set up, but the team will be able to get into the details or file a ticket with our engineers. 

 

Thank you!

 

 

Kassi
Community Moderator, Square
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