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I cannot access our business weebly website because of square

I cannot access my Weebly business website to edit it.  Logins keep taking me to the square website and bypassing my Weebly log in.  I need to update our information and products asap. This is so frustrating

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Square Community Moderator

Hi there, @nwbavxgrp 👋 Thanks for reaching out to us here on the Seller Community. Welcome! 

 

So sorry to hear about the frustration regarding access your Weebly site dashboard. We may need to get a bit more detail from you in order to point you in the right direction. 

 

When you login, are you being directed to the Square Dashboard? If so, you can access the Online Store dashboard to make edits by selecting the Online tab from the left-hand side navigation bar. This will land you where you need to be.

 

If I missed the mark on interpreting your issue, please let me know! I am here to make sure this gets solved for you. Cheers!

Joe
Community Moderator, Square
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I'm having the exact same issue and it is beyond frustrating. Did you figure out how to fix it? The reply to your post wasn't of help to me.

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I have multiple business websites with Weebly.  I am trying to update the websites that I created in Weebly but when I log in it takes me to my Square online tab, which is only for products I sell not my primary website.  I can get into my business websites to make changes.  I need help please as this is our selling season and I no longer have access to edit my primary Weebly website. 

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Square Community Moderator

Hi @PSchmidgall,

 

Thanks for writing in and sorry to hear trouble has brought you to the community!
 

I'd recommend reaching out to our support team to shed some light on where the pages you previously managed via this login have moved as this definitely sounds odd. Give us a call on 1-855-700-6000, Mon - Fri, 6am-6pm Pacific Time or send us an email here

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