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How to remove a discount code from showing on the item
So we set an automatic discount then deleted it to use a coupon for online purchases. When we created the automatic discount and applied it to 10 items, it added the discount name/code to the item picture on our featured items page. When we deleted the code from discounts the code still shows on the specific items on the featured menu. I can't figure out where to remove the code.
I have tried removing the item from the featured menu, publishing the page and then adding the item back, it just pulls the code and displays it.
We also don't have the upgrade for badges, so I'm at a loss.
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Hello @StefanieCG 👋
I'm sorry to hear you're having issues removing the discount code from a specific item.
Could you please share the URL to your website and the item having this issue?
I'll be happy to take a look.
Thank you.
Community Moderator, Square
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This same thing is happening to me Noone can fix it I've talked to 3 ppl at square...it's definitely a glitch I NEED HELP!
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I am having this issue also. Some help articles have said that you can remove these types of badges, but that is not an option under Site Preferences. You can only select the type of badge, but not having a badge is not in the drop down.
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I am also having this issue. I was updating all my coupon codes yesterday and now all my items have the code displayed. Mind you this code is no longer valid and is expired in my coupon history. It just won't go away. I guess maybe the only thing I can try is to make the badge the same color as My background so it kind of hides it?