x

How Do I Get Back into My Original Weebly Site?

I just want to be able to open my Professional Development Quest Portfolio. I really hope I will not have to rebuild my portfolio now that Weebly has been bought out and merged with Square. I have sent multiple emails to get help as I have been unable to get help over the phone. 

670 Views
Message 1 of 4
Report
3 REPLIES 3

HI, this is the seller to seller community board with no Square Support except for moderators.  Please delete ALL your posts as they reveal sensitive information, your phone number.

 

You can try to contact Customer Support with this link.  Monday to Friday, 6:00am-6:00pm PST.

 

Contact Customer Support

https://squareup.com/help/us/en/contact?panel=FAB456B04971&skip_unit_select=true

 

You will get a few options to contact, click Call Us, a new browser window will open with phone number and customer code.

 

You must be logged into your account and is best on a laptop or desktop.  Phone app sometimes displays unavailable at times.

Hope this helps.
TERRI
628 Views
Message 2 of 4
Report

Thank you for the information, Terri. I was able to get into contact with customer service and get into my account after several weeks of trying.

580 Views
Message 3 of 4
Report
Square Community Moderator

Thanks for helping out, @Gold and Welcome to the Seller Community, @janeanreynoso 👋

 

For future reference, it may be best to post directly to the Weebly Board here on the community if you have a Weebly-specific question.

 

You are always welcome to post on any board that you want to engage with, but will find more Weebly users available on the Weebly board as more and more members start posting. 😊

 

 

500 Views
Message 4 of 4
Report