x

Has anyone have a problem where only 1 item appears on ubereats after integration was fine?

My Ubereats was working fine and all of the sudden only 1 item out of 58 appear on uber eats. I was told by UberEats that the issue was with square. 

318 Views
Message 1 of 2
Report
1 REPLY 1
Square Community Moderator

Hey there @dulcedonuts I hate to hear you are having issues with Ubereats. This has not been reported to our team yet. In order for our support team to take a deeper dive into this we would need a ticket number and the reason the issue is on Square's end. Although Square offers the integration all troubleshooting support inquiries need to go through Ubereats first, if the issue is on our end we will require the information above in order to move forward. Once you have that information you can reach out to support at 1-855-700-6000 squ.re/contactsqsupport so we can investigate this further. Thank you for working with us to resolve this! 

278 Views
Message 2 of 2
Report