HELP SOS Why won’t items show on website?

[cutitout]

I have had zero issues with adding items to my website. I haven’t added anything in about 2 weeks. I get on today and things have changed up. I have checked every single thing I possibly can and see no reason why items should not be showing up on my site. Is there a trick since the recent update to the Weebly Square site? PLEASE HELP! I’m desperate! You probably could figure that out with the way I am begging strangers on the internet to please help me! 🙃. 

[TCSlaguna]

Hi @cutitout 

We have had the same challenges whereby we make an item Visible to our Online store, and it doesn't go live to our site. 

I know Square is aware of the challenges that sellers are facing with categories and is actively working to address many of those challenges. While there is currently no estimate on when it will be fixed, input from sellers like you (and me) help to surface these challenges and get them addressed as soon as possible. 

Please let me know if you face other issues or have other concerns. 

[Summer2024]

Hi @cutitout !

I have confirmed with an engineer that this issue was related to a disruption we had over the weekend, but should be resolved. Can you confirm if your items are syncing correctly?