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Feature Request: Ability to embed Square Online site in different website iframe

Feature Request: Ability to embed Square Online site in different website iframe

I have noticed that certain browsers (Chrome/Win10) may not allow successfully to populate the shopping cart, where the online shop product page is embedded in another website.

 

This seems to be either an oversight or coding bug.

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2 Verified Answers
Verified Answer

Re: Feature Request: Ability to embed Square Online site in different website iframe

Hi @AVsupport@Michaelk81, and @Swancon,

I've revisited this thread with our Square Online team, and typically, this matter falls outside the scope of our support since it involves utilizing part of the Square Online site on a third-party platform.

If the embedded code is still not functioning as expected, it could be due to insufficient space on the site for Square's widget rendering. In such cases, we recommend embedding the script directly into the site rather than using an iframe.

Moving forward, if you're part of this thread and need further assistance, please reach out to our Support Team directly. They can connect you with a Square Online specialist who will gather details about your specific case and liaise with our Square Online team accordingly.

Verified Answer

Re: Difficulty embedding online store in different website iframe > may corrupt shopping cart

Hi there, @Fitness4Life,
 

Thanks for taking the time to check in with us here.
 

We haven't received any further updates regarding this request. I've gone ahead and moved this thread to our Square Online Feature Requests board so we can closely monitor the feedback we receive around this with our Product Team.

Outside of the option to add a selection of tools to your Square Online site using embeddable code, we aren't able to offer any workarounds in the meantime. However, it would be worthwhile reaching out to our Support Team and connecting with a Square Online specialist who can run you through some potential options here.

You can call support on 1800 760 137 (Mon - Fri, 9 am - 5 pm Melbourne time), or contact us via online chat or email. See the below steps.

 

1. Sign in to your Square account

2. Head to our contact page https://squ.re/3AWfZs2

3. Go to "Other", then "I don't see my issue"

4. Click "Message us", "Email us" or "Call Us"

 

Or, if you see the new chatbot help flow, type “support” to bring up a list of contact methods.

Feel free to let me know if you run into any issues reaching out to our team.

Should we receive any updates here moving forward, we'll be sure to tag and comment in this thread. 👍

20 Comments
Square Community Moderator

Thanks for adding your vote here, @talej - we'll let you know about any updates to this feature request here. 

 

PS. I noticed it's your first post, welcome to our community 👋  

Yep... Need this... It is a basic function

has there been any improvements in this area? 

It's been almost 2 years..

Surely being able to embed Square online shop on a website should increase the customer base for the software..before the competition runs away with the advantage?

Square Community Moderator

Unfortunately, it doesn't look like this is in the works at the moment, @AVsupport. I'll surface this request with our eCom team again. 

I am having the same issue. I would like to keep all my pages within the one website however not allowing me to embed my items for sale is a huge disadvantage. Getting to a point where i'm going to start looking for another provider as square can't provide me with my business requirements

Square Community Moderator

Hi there, @Fitness4Life,
 

Thanks for taking the time to check in with us here.
 

We haven't received any further updates regarding this request. I've gone ahead and moved this thread to our Square Online Feature Requests board so we can closely monitor the feedback we receive around this with our Product Team.

Outside of the option to add a selection of tools to your Square Online site using embeddable code, we aren't able to offer any workarounds in the meantime. However, it would be worthwhile reaching out to our Support Team and connecting with a Square Online specialist who can run you through some potential options here.

You can call support on 1800 760 137 (Mon - Fri, 9 am - 5 pm Melbourne time), or contact us via online chat or email. See the below steps.

 

1. Sign in to your Square account

2. Head to our contact page https://squ.re/3AWfZs2

3. Go to "Other", then "I don't see my issue"

4. Click "Message us", "Email us" or "Call Us"

 

Or, if you see the new chatbot help flow, type “support” to bring up a list of contact methods.

Feel free to let me know if you run into any issues reaching out to our team.

Should we receive any updates here moving forward, we'll be sure to tag and comment in this thread. 👍

If you're not going to add the feature, at least add a help article on the phrase "Your cart is empty" so future people who tread this path (as I just have) can know what the problem is.

I create virtual tours which would immensely benefit from this feature (being able to embed and shop a product page).

It's been over 2 years, has there been any progress, is this still being considered, or is there a 'we will never do this because of'-agenda @Laurie_ ?

I know a lot of likeminded people are chasing this (including shopify) and I don't understand if everything is SSL secured how there could be any security related issues ..

Any updates on this please?

+1 for this feature.

Square Community Moderator

Hi @AVsupport@Michaelk81, and @Swancon,

I've revisited this thread with our Square Online team, and typically, this matter falls outside the scope of our support since it involves utilizing part of the Square Online site on a third-party platform.

If the embedded code is still not functioning as expected, it could be due to insufficient space on the site for Square's widget rendering. In such cases, we recommend embedding the script directly into the site rather than using an iframe.

Moving forward, if you're part of this thread and need further assistance, please reach out to our Support Team directly. They can connect you with a Square Online specialist who will gather details about your specific case and liaise with our Square Online team accordingly.